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Frequently Asked Questions

Q:   How is American Medical Depot different from the other medical supply e-commerce sites?
A:  
First and foremost, we are a true stocking distributor of medical / surgical supplies. Your order is not forwarded to someone else to fill. We handle everything from start to finish. Second, with our experience as acute care hospital prime vendors we understand what you need and likely already have it in stock in one of our distribution centers. Lastly, having been in this business for some time, we have a reputation to maintain and know it is on the line with every order placed.

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Q:  I can't find exactly what I am looking for in the e-catalog. Can you help me?
A:  
Absolutely! Just because you don't see what you are looking for on the catalog yet doesn't mean we don't have it in stock or can't get it for you quickly. Representing over 800 manufacturers gives us access to over 200,000 of the most commonly used medical supply items. Contact us at:

service@american-depot.com
and tell us what you are looking for.

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Q:   I'm not a business, can I purchase items from the web-site?
A:  
Currently, the American Medical Depot web site is a Business-to-Business site. Many of the products we sell are federally regulated as to their use. We are planning to release a version of the web site for non-business users without those products being shown as available in the future. If you would like to be notified when this version is released, contact us at:

service@american-depot.com

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Q:   How can I become a qualified web customer?
A:  
If you are interested in being able to use this web site to purchase you medical and surgical supply needs, please contact us at sales@american-depot.com.

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Q:   Where are you located?
A:  
Our corporate offices are located at:

American Medical Depot
4380 NW 135th Street
Opa Locka, FL 33054
For other contact information, click here.

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Q:   Some of the links on the American Medical Depot site are not functioning. What's the problem?
A:  
We are constantly building and improving the site, adding pages and sections on an ongoing basis to make the site even more useful for our users. Although we try to minimize disruptions, you may receive an error message or run into other problems. If clicking on a link takes you to an error message, please try clearing the cache in your browser and reloading the page. If you still encounter problems, please send us feedback. Tell us which page contains the broken link and which link is broken. Your information will help us locate the cause and correct the problem promptly.

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