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Technical Help
The ideas here will help you enhance your browsing experience on the American Medical Depot Web site and throughout the Web in general. For catalog support specifically, go to our E-commerce/catalog section.

The Best Browser for the Best Browsing Experience

American Medical Depot's Web site has been optimized for Netscape 3.0 and Internet Explorer 3.0 and higher. Utilizing those browsers allows you to see our graphics and search most effectively. If you have trouble, and can't find the answers here, please send an email to info@american-depot.com. We want to know!

Click below for the browser download sites:

Netscape Navigator
Microsoft Internet Explorer

When you get there, follow the instructions to download the appropriate version for the computer system that you are using.

Is This Site Too Slow? Try Turning Off The Graphics.

Although we optimize graphics for quick loading, we know that some users may have older modems, slow connections or limited browsers. If your browser supports it, turning off the graphics will cut download time, however you may lose a little functionality. Check your browser options to see if it supports this feature.

Find Us Fast...

An easy way to get back to American Medical Depot is to bookmark the Home page of this site. Most browsers allow you to bookmark Web pages for fast future access.

  • Go to the American Medical Depot home page at http://www.american-depot.com/.
  • Click on the menu bar at the top of the screen for "Bookmarks" or "Favorites".
  • Click on Add "Bookmark" or "Add to Favorites".
  • When you want to come back to American Medical Depot, click on "Bookmarks" or "Favorites", and choose American Medical Depot from the list underneath.

Remember, you must already be online to reach American Medical Depot with your bookmark.

Since you need to enter your account number to take advantage of our online catalog, we recommend against creating bookmarks within the online catalog. Instead we suggest that you bookmark the front page of American Medical Depot (http://www.american-depot.com/). Bookmarking pages within the catalog may result in an "unable to create session file" error message when attempting to place your online order.

If Things Look Strange...

There may be times when Web pages don't download properly, and the graphics and text look strange or incorrect. Sometimes, a page stops downloading in the middle of the process. Or you get an error message or can't seem to connect at all to a linked page you have clicked on repeatedly. One solution that can solve a multitude of problems is to click on Reload or Refresh on your browser toolbar.

General Browser Help

If you need more detailed or extensive information, you may want to try your browser's help file. Netscape, Internet Explorer and AOL all offer online help that you can access from Help on your toolbar.

Printing Hints

You may want to print out certain pages of American Medical Depot for easy reference. Most browsers provide two ways to print:

  1. There is usually a printer icon or button on the tool bar of your browser. Simply click on it and your printer will print the Web page you are on.
  2. Go to File on the menu bar at the top of the screen and click on Print.

Web pages are often longer than a printed page. Printing some Web pages may result in several pages of printed material. A Web page must no longer be downloading in order to print.

Some older browsers will print forms, but will not capture the product information entered on the forms. In order to print all the information, we recommend using Netscape Navigator 3.0 or later, or Internet Explorer 3.0 or later (for more information on how to download these browsers, please see the section above titled "The Best Browser for the best Browsing Experience).


 

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